Core Return Policy
Turbo Core Policy:
- Core must be “Like for Like” i.e. part number for part number unless otherwise noted.
- Cores must be complete and will not be accepted in pieces.
- Cores must be returned within 30 days of purchase.
- Cores must be returned with the Invoice information unit was purchased on. Without this information credit or refunds will not be issued.
- Parts not received may result in a core deduction: Actuator, Actuator Line, Speed Sensor, or Temp Sensor if Applicable.
- Return shipping charges are the responsibility of the customer, and freight collect core returns will not be accepted.
Alternator, Starters, Brake Calipers and Air Disc Brakes
- Unbroken, complete cores in the original box will receive 100% credit.
- Broken cores or cores with parts missing will receive zero credit.
- Dissembled, non-rebuildable, modified or replacement cores will receive zero credit.
- The customer is responsible for the condition of the core when returning it to 5BG Parts.
- All cores must be returned in the original packaging to receive credit. Cores must be returned with the Invoice information unit was purchased on. Without this information credit or refunds will not be issued.
- Cores must be returned within 30 days of purchase.
- Return shipping charges are the responsibility of the customer, and freight collect core returns will not be accepted.